Cookies

"Cookies" are alphanumeric identifiers placed on your computer, cell phone or digital tablet through your Internet browser; they are used to recognize your browser and propose personalized services.

We use cookies when you browse on our Internet site in order to memorize your preferences, provide you with a more enjoyable customer experience and optimize our website by supplying contents adapted to your needs.

We use cookies to:

  • Identify you when you connect to our website.

  • Determine your Internet browser's configuration (browser used, installed plug-ins, etc.).

  • Memorize your shopping cart and purchase options.

  • Know the products you look for and buy, so that we can offer you appropriate suggestions. We do not collect personal data; we gather only statistical data that will help us optimize our website.

When you browse on Caudalie.com, you will see that certain contents come from other websites. We also offer you the possibility of sharing information through social networks like Facebook. Caudalie.com has no control over the cookies issued by third-party sites. We suggest you consult these sites directly for more information on their cookies and the way they are configured.

Cookies used on Caudalie.com

Session cookie
(1 session) : These cookies are used to ensure that visitors browse easily on the site; they do not keep any personal information. They guarantee the proper operation of certain basic functionalities such as account connection, browsing or adding a product to the shopping cart. Their duration is limited to the user session and does not persist over time.

Cookie Caudalie
CaudCountry (3 months) : memorizes the visitor's preferred language
CaudIsSubscriber (30 months) : keeps the newsletter subscription pop-in from displaying again
CaudPush (24 hours) : identifies a visitor browsing on the Caudalie.com site from a specific marketing campaign in order to display the corresponding offer

Nitrogento and Cache
(24 hours) Accelerate the display of static elements, thereby improving browsing on Caudalie.com

Analytics cookie (Google Analytics)
We use software to analyze certain visitor information, such as traffic on the Caudalie.com site, browser use, the number of new visitors, marketing activity and orders placed. This information helps us improve our site and the shopping experience, as well as our campaigns. Data stored by this cookie can be seen only by the pertinent teams at Caudalie; the cookie does not record any confidential information.

Store locator cookie name
(1 session) Caudalie.com uses Google Maps to search for Caudalie points of sale and spas.
Google privacy policy : https://www.google.fr/intl/fr/policies/privacy/

Cookie tiers
Google Network/ Critéo / Double-Click / Cheetah Mail / Yahoo / ...
Caudalie.com accepts that partner companies may use cookies in the context of delivering targeted advertisements. They help us follow visitors who clicked on advertising and interact with them. Each company uses its own tracking cookies and the data extracted are not interchangeable. No confidential information is recorded. (From one session to three years)

Sharing tools
Caudalie.com uses the "share" function for contents via social networks like Facebook. Caudalie has no control over the distribution of these cookies; we suggest you consult these third-party websites for more information on their cookies.
Privacy policy: http://www.facebook.com/policy.php
YouTube privacy policy: https://www.google.fr/intl/fr/policies/privacy/

Cookie Configuration

Most Internet browsers automatically accept cookies by default. However, you can configure your browser to avoid the placement of cookies on your computer or an associated device. Some browsers propose a mode where cookies are always removed after a visit. The Help section on the toolbar of most browsers tells you how to refuse new cookies, how to be notified when new cookies have been received and how to deactivate them. You can also choose to deactivate or remove cookies used by your browser's accessory software by modifying the configuration of this software or by visiting the software editor's website.

Reconfiguration may modify the conditions of access to our services requiring the use of cookies.

If your browser is configured to refuse all cookies, you will not be able to make purchases or take advantage of the essential functions of our site, such as putting items in your shopping cart or receiving personalized recommendations. So that the cookies will enable meeting your expectations, we suggest you configure your browser to accept them.

You can deactivate the cookies by following the instructions below:

You use the Internet Explorer browser

In Internet Explorer, click on the Tools button, then on Internet Options. Under the General tab, under Browsing History, click on Configuration, then on the Display Files button.

Next, click on the Name column header to sort the files in alphabetical order, then go down the list to the files starting with the Cookie prefix (all cookies have this prefix and normally contain the name of the website that created the cookie).

Select the cookie(s) with the name Caudalie and remove them.

Close the window that contains the list of files, then double click on OK to return to Internet Explorer.

You use the Firefox browser

On the browser's Tools tab, choose the Options menu.

In the window that displays, choose Privacy and click on Display Cookies.

Locate the files containing the name Caudalie, select them and remove them.

You use the Safari browser

In your browser, choose the Edition > Preferences menu.

Click on Security, then on Display Cookies.

Select the cookies containing the name Caudalie and click on Remove or Remove All.

After removing the cookies, click on Done.

You use the Google Chrome browser

Click on the Tools menu icon and choose Options.

Click on the Advanced Options tab and access the Privacy section.

Click on the Display Cookies button.

Locate the files containing the name Caudalie, select them and remove them.

Click on Close to return to your browser.

For further information in French on cookies, see the CNIL site: http://www.cnil.fr/vos-droits/vos-traces/les-cookies/